ERP / CRM

Home Support

Managing 2500+ Users on daily basis

We provide business relevant application maintenance and support plan for ongoing ERP/CRM or BI Application which is currently running at your business. Our Service level agreement includes choice of set of support level plan, which needs to selected during the initial registration.

Our plan for designing the support plan for your ERP/CRM application is based on the level of ERP system implemented for your business. Based on signing of this Service Level Agreement, we provide exceptional application support.

You are in safe hands with our strategic approach

With Dhyey after-sales service, your teams will be empowered to extend great support and deliver a unique customer experience, and you’ll benefit from unparalleled flexibility and actionable business insights from our end.

Showstopper

Showstopper

Support plan to solve Posting Errors in any transaction, Document Print Errors, System Crash Issues on top most priority.

Enhancements

Enhancements

Application & Report Development, UI changes, Validations and Data management through configuration package

Resource Augmentation

Resource Augmentation

Get our expert resources for your applications to manage technical and functional support on fixed monthly basis dedicated for your project.

Our strategic approach for support assistance

Strong Industry Exposure and Experience

  • 10+ Years of Industry Experience in Services Industry, Process Manufacturing, Project, Discrete Manufacturing, Distribution, Warehousing & E-Commerce / Retail
  • Market driven Business Strategy & Solution building
  • Product Development as per market demand & needs
  • Solution launch announcement to customers on regular basis
  • Service Delivery
  • Project Management

Single Supplier for All your IT Business Solution Needs

  • ERP: Implementing Finance, SCM, Manufacturing, Warehousing needs
  • CRM: Implementing your Marketing, Sales, Pre-Sales and Post Sales needs
  • Business Intelligence: Configure Key Performance Indicator and monitor your transaction data.
  • SharePoint (Portal): Portal design and Development for your external users
  • Connection and Data sharing needs.
  • Volume Licensing: Provide end-to-end hardware/network architecting and Software Licensing of Microsoft or Others

Investing 18% of turnover on Research & Development

  • Under the guidance of one of the pioneers of Dhyey Consulting, we have a specialized team who continuously works on product development & enhancements to provide our customer & Dynamics fraternity across Globe to take benefit of quality products & services, which can help them to enhance their business further
  • Dhyey Consulting has already build 45+ solutions on top of Microsoft Dynamics which indeed is a unique achievement in order to serve & suffice the requirement of our 125+ customers